No, bye with a dealer, get a good relationship going and you are set.
There are bad dealers, sure, but bad internet sellers too!
Very wise words. Folks ask me what is the best saw, and I always say find a dealer that you like, and buy what they recommend and service.
With my dealer, I can go in with an 'emergency' and he will drop everything and get on it right away.
He also sells me saws at far below list.
Here is the trick, if you don't need it right away, tell them.
Nothing pisses off a saw mechanic then to say you need it, and then don't come back right away to pick it up.
My dealer takes care of me. I don't know what I would do if I did not have a dealer close by. Maybe start again with fixing my saws myself.
But that takes time. Time I am chroniclly short of.