B
BRUISER
Guest
What makes one STIHL dealer better than another? Case in point 1 dealer approx 50 miles away ( The one I deal with) GREAT customer service, knowledgeable,nice guys to deal with. The other 16 miles away( John Deere dealer no outside STIHL signs) I wouldn't give you 2 cents for. Don't get me wrong I know they have to eat but, their markup is approx 30% more , when you order a part they charge you shipping TO THEIR STORE, does'nt seem they want to deal with STIHL product, They don't advertise, TECHS seem to not know their mechanics or product. In short seems they don't want to have anything to do with STIHL AND my point is if Stihl requires us to purchase from the dealers and not online than I believe they need to step up and give the customers the aforementioned service. I'll get off my soap box now. Thanx for letting me rant.