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Hire a secretary. Part time, hour or two a day to do paperwork and call backs. It's money well spent. You can thank me later. :D I've had the same girl for about the last 20 years. She's great with customers re phone calls, follow ups, etc. I send her my notes, she writes up the bids and...

I also don't like to give bids to neighbors while on a job. It's just a mindset thing with me; I have tree work mode and estimate mode. I schedule bids for one day a week and we do tree work four days a week. Never work on weekends.

I've downsized over the years but when I did have a full time salesman he received 10% of gross sales.