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That is a good reply. On the other hand, if he cared to tell you, it might have required many hours of your time and listening to a lot more than you would ever want to know about his personal life.

He might say, "Sorry son, I'm not a doctor". Didn't Elton John get one of those?

Not just not dying, the shape it has assumed again is really something.

Anyone ever cut back Magnolias? Near my shop was a gorgeous tree that was severely cut bak in what seemed a haphazard way, four or five years ago. It blew my mind that anyone could be so crude to such a nice specimen. Now it is back to beautiful again, very symmetrical like a fireworks...

My worst hack job was a row where the owner said he wanted cut way back and didn't mind if they died. I get a weird feeling when going by the place and seeing the one that did.

Not in your case, Mick, I was referring to in general when people seem unsure of what they want.

The main problem I see is the communication with the home owner as to exactly what they want done. "You want your tree pruned like I have no affiliation with the arborist trade?", or "you're calling for the farmer cuts?", seems to make it pretty clear about heavy prune jobs. You'd have to know...