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I'd often use my schedule to close. I'd let them know how far out or thereabouts I am and flip over from the bid to my schedule. I swear, people love to see your schedule, and once they see all those other dates and times and names all booked they are dying to be on there too. I would nudge by...

I think it's often the luck of the draw of the customer too that plays in. As well as some of the dynamics you touched on Levi, and then how those things mesh together or not. I was just commenting to my wife on Thursday evening how much more customers seem happy and appreciative with the...