Of course it's preferred. Espescially on big dicey removals with lots of potential for property damage.:D
But for some reason I found those are the ones that it was really important that they knew when you were coming!
I'll put it this way, we have my own old tree business in Vernon, Davey, Bartlett, atleast a handful now of other 'established' tree businesses.
There is not a single one that I would give a open two week window to come and do work at my place when it suited there schedule. Never.
Every...
But the way I ran, if something needed to be moved or arranged, there was no need to call. because the customer knew when to expect me ahead of time.
I'm not trying to say my system was perfect and that I never had to reschedule anything. But I feel it worked well for me.
Maybe it's a culture thing. Here, I have the distinct impression from many of my old customers that they want to know a date and time. Just showing up sometime within a two week period and doing large treework like removals and stuff wouldn't fly here. I wouldn't want to give someone a open two...
See I scheduled a time and date when it was booked. And then I specifically tell people, no more phone calls unless there's a change. I let them know then and there, there will be no call the night before, to expect not to hear from me again and I will just be showing up on the agreed upon...
I've destroyed equipment before though and have had to make calls, there's no way to foresee some things.
If something like that happened, unfortunately those that waited the longest would get bumped first(like the next days job) so yah they'd go to the Friday or next available spot if there...
The key is not overbooking your days, harder to judge on multi day jobs, but doable. And then having a well populated floater list, so if a day goes to short you can cream in some other job or two. Also, there is endless maintenance and whatnot to be done with a tree biz so when we got back a...
The way I'd stay on schedule too is id really try no to overbook days. I found most customers really wanted to know a day and time that it was happening, it was a big 'event' for them and they wanted to plan to be around. But the odd person wouldn't care. When I was booked out a month or more...
To run my 40hr week I scheduled always a date and time with th customer for each job. I scheduled mon-thur as full days as I thought we could produced and then Friday would either be 'fir friday' or catch-up. So I'd schedule an easy fir and if all other jobs were complete as scheduled that week...
There will be no ice floe for Jim. Global warming from industrialized farming will have melted it all.
As for you, I think the ocean is ripe for dying if you just want to paddle into the sunset.
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