If they insisted it was coming down I'd have done it when I had my company. I like trees, I also believe in ownership.
I'd always inform someone honestly of my opinion on a trees condition or viability. But if someone wanted a stump I was always ready to make one.
I'd be looking closely at that big limbs attachment. The one that appears in the left in most of the pics. As well as checking the roots, maybe probing a bit to see that they're sound. The pic showing the root flare, at the right IT looks like maybe damage? Repeated lashings with a weedsmacker...
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