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There is the possibility that the machine was not properly sealed. We always developed film by hand, so I'm not sure how those automated machines work. And I edited my first post to note that your friend's camera might also have a light leak.

That looks like light exposure or x-ray exposure. Either the film got zapped repeatedly in an airport somewhere, or the folks that developed the film screwed up and accidentally exposed the negatives to light before developing. I'm guessing the latter. I worked at a custom black and white...