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Thanks for the good advice on dealing with customers!

Thanks for your comment Mr. Burnham.

I don't live in the Pacific NW, but I just got an ms461 with wrap handles (I believe they are 3/4 wrap), and I really like the feel of this (to me) heavier chainsaw. I have an ms660 which I use for milling -- which is lately seeming a little to heavy/unwieldy to use for falling. ...But I'm...