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It most likely weeds out bad customers. Lately, people who specify they want a FREE estimate, sometimes more than once in their request/message, I just don't even follow up on.

I've had people ask me to walk their proprety and tell them what needs to be done, then call another guy and get a quote that's 10% less, using my exact quote. If I feel this is the type of person I'm up against, Ill give them a global amount on the work, without specifics. This way, they...