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Ha, good answer. Not rude, just, probing.

Ha, good stuff, MB

Re customer satisfaction, I remember back in the day, we pruned a tree, custy came home, my boss asked how she liked the way it came out, she said I don't like it, he said, well you still gotta pay...:thumbup:

Gotta hand it to you, thats hacked. What is it and will it grow back

Ha, btw, if left to my own instincts, I'm all about doing a good natural looking pruning job, the kind where the tree looks great and doesn't need any work but you can't tell at a glance anything was done. And more and more over the years it has become apparent that most folks instead prefer...

OMG that was funny!! Hats off to both of youse.