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I have mixed emotions on the customer review end of Facebook pages. I got a bad rating/review from some young kid I've never heard of in my life. No connection to him. Joe Schmoe doesn't know its just a random punk being a jerk that I've never done work for. Someone can see that poor rating and...

I've had a competitor cock off with underhanded digs on my page. I just edited it off of there and laughed. He's been in business 18 years, works 9-2 each day for a gross of $5-600 bucks, and if you sold all of his equipment for top dollar, you'd get $6-7000 realistically. I'm not saying I'm...

I don't it useful for generating new work. I find it useful for maintaining a presence and reminding existing customers that we exist. Sort of like "yoohoo, don't forget about the fact that you own trees and I'm your preferred company".