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Ya, it's funny -- ours is a Vermeer BC1800, monster that can eat 18"x24" logs no problem. But when it comes to the brush chipping, as in BC, it tends to bog down with a full hopper of limbs and foliage, or a conifer top. Too much mulchy material all at once, versus the hard wood fibers.

Our Vermeer spec'd gap is 3.2mm / 1/8". If hers sounded huge, how's that sound!