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I know that I'm fortunate to live in a place where most of the topped trees are restricted to commercial parking lots, apartment complexes, and such. Most residential work is non-topped, maybe 1 in 100.

Ryan. That's an interesting deduction. I often thought it would seem like a heck of a lot of work to top a tree, unless you had bucket access, and could bring it down in little cut and chuck pieces. I guess if you are topping the tree, collateral damage lower on the tree is of little concern...

Would be interesting to know what they though after seeing it "finished", and 5 years from now. We rarely get this info.

It really is a tough one. I wonder if you can walk through his reasoning process with him. Maybe talk with him and the neighbors at the same time. He might say that they are too tall and he's afraid. He's probably thinking about the trunk and the branches, not the entire tree. He's likely...