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Well the good news is that you've now figured out how to do a screen capture! :D Sorry to be a pain in your ass. :P

That's your ISP password, not Vista. Your username will be the first half of your email address (andyjreed) and the password will be the password you set up with Cox. Their POP server may be down tonight also, it might not be on your end.

Nothing visible happens when you hit the prtsc key, it just copies the screen. Open Paint and then from the top toolbar click 'edit' then 'paste' (or use Butch's method). Almost every operation in Windows has 2-3 different ways of getting there. ;)

Andy, to copy the screen just hit the 'PrtScn' button near the top right of your keyboard. Then open up Paint, right-click and hit 'paste'. From the Paint top toolbar, hit 'file' then 'save as'. In the dialog box that opens, name the file and choose a location to save it. Paint now saves...

I have no idea, since I've never seen the password screen you're talking about. Have you tried searching for the problem on google? Try with a few keywords and see if you can find something that matches the problem you're having. I don't know other than that. :?

Are you logged into your computer as an admin? I disabled all the alternate user IDs on my computer since I am not worried about anybody else using it. I hate having my computer 'protect' different parts of my computer from me. RD, you're not helping right now. Go bother somebody else for a few...

Sorry Andy, but I have Vista with all the updates and I have no clue what you're talking about. Have you tried using your password for your ISP account? Or your Vista user password? Or just hit the 'enter' key without typing anything in?

That isn't Vista doing that, your email provider needs a password to access your email and send it to your computer. You need a password regardless of whether you're using Windows, Linux or any other OS.