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total retrenchment.

I never even heard of that type of insurance till yesterday. Seems like having it would be a no-brainer for this sort of work & clients. Also learned yesterday (ISA seminar on report writing) the importance of documenting and keeping records...

Curious, Nick if you have "errors and omissions" insurance in addition to liability insurance? Curious, Guy, if that original tearout limb failure is not grounds for concern of future replication (involving another limb on that tree), cabling and weight reduction notwithstanding.