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Eek love nick

Woah woah woah stop the presses. Lane closure for FORTY TWO DOLLARS?!!!?! love nick

1 sales man can do the job of 1 sales man. There is a limit. Eventually growth requires that second salesman love nick

I know. Crazy is normal here. I look at the prices we have to charge compared to the amount of work that gets done and on the surface it looks like total ripoff pricing. If you guys came and looked at what we charged, it sounds amazing...but then if I showed you my books you'd wonder, "how...

I assure you we have me AND Karina working super full time in the office AND we are about to hire another office person. It's straight up insane. Most of the tree laws are ok. The native tree protective ordinance can be tricky. And tree protection reports can be tricky. And making sure you...

Wanna have some fun? Call the city of Manhattan Beach planning Dept. Tell them you have to trim some ladies tree. It's in her back yard. Not a city tree. But she has a small driveway. You need to park your chiller truck on the street. Report back how much the permit and the deposit are...

I view unforeseen as an insurance policy. Every client gets charged....6.2% extra (totally just made that number up) and 95.8% of the time we never have unforeseen issues. But on the rare occasion we do, the extra $25 everyone else has kicked in should cover it. I don't actually execute things...

Also- unforeseen circumstances? It's our job to bid for the foreseen and unforeseen. Unforeseen is not an excuse. love nick

It happened a little at the beginning- jobs taking longer than the sales guy thought. They still got their commission. We talked with them to make sure the situation got better and not worse. Nowadays it doesn't really happen. At the end of the day, we hire people to make their best...

We just had an interesting conversation in our company a couple weeks ago. We offer 10% to our arborists if they sell work. One guy does it on the regular. Another guy does it rarely but on occasion. While back we sent one of the guys to a returning clients' house to scope out some pruning...