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For sure, I’m a keen napper. So when the phone rings at 4 in the afternoon whilst I’m allongé on the sofa, Igor similarly engaged on the floor, chasing rabbits in his sleep, it better be good!

I have to pickup calls when they ring, this business has a quick client turnover, I may have to work for 4/5 different clients a week. This means lots of quotes, calls and contact. Many peeps don’t like leaving messages, they just phone the next number in the book.

But they’re cunning, they buy or rent local numbers to bypass that.

Lots of people don’t Sean, there’s a new subsidy from the government atm, where you can get insulation for your house for a Euro. So all day, every day any listed number can get a dozen or so sales calls, drives you nuts. As a consequence the days of people just hearing the phone ring and...