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I thought it odd, I'd give a drink to anyone who brought in a lead. No more, certainly not if they were doing a job and the client mentions they might want some more work done, I'd expect them to tell me so I could price it. Works for you so more power to your elbow.

Yes, some good advice.

Yes I do try to secure the job there and then although I don't "close" like a salesman, through choice really. My weakness is I cannot be bothered to listen to people for too long, They want a tree out, "it'll be €600, there's the quote, see you later" I should be more conversational, sometimes...

I'd like to hear from a full time "seller" about little tricks they use. I'm a owner/operator who was in sales in an earlier life so know a thing or two. To hear some tips from a pro would be interesting.