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I'll top trees and re top them. Don't see the problem. With the right species it can extend the useful life of a tree in some situations by many many years.

I am familiar with this school of thought. I don't agree with it. I like the look of a well pruned tree that has been brought into a good shape.species dependent of course So do the majority of clients. No matter. How much we "educate" them (college taught nonsense) I also like to see its...

You 'avin a giraffe? They're brilliant. 'Bout time you sorted this issue out! Or us youngsters under 57 who are down with the new stuff will leave.

Here's a nice little job I did, customer wanted a crown lift and thin. (Neighbours handiwork In case people think I'm serious) Probably upside down but ok on my iPad,

Ok, but if your quotes over here we're only for light reductions or "taille douce" your horses would go pretty hungry.

Ok Jay,understood. yes, confusion about expectations can cause problems. Listening to the client is always a good start. What is it that really grinds their gears? Light, leaves, danger of failure?

There is no problem, the client is very clear what he wants, I made him aware of the possible consequences, he still wants it done.

I've just got a job where the guy wants a row of oaks reduced by a half, I said its a bit hard, he insisted cos he wanted bang for his buck, price is good, I'll do it, I don't give a monkey's. As long as I can't see it from my house.

I have no compunction about cutting maples hard back, they love it. If people keep saying take more off, then the moral of the story might be to do it in the first place, just a thought.