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Often your lead doesn't know what you as the company needs to make on the job to pay everything and still make some profit.

09 I'm not busting your stones. I'm just telling you what I've seen and dealt with over the last 30 years. Not treework, true, but still labor intensive. In the field I had my estimators cards. If you as a potential customer asked for an estimate I would come down and look at what you wanted...

Also a bunch of bids? A bid that involves dropping and cleaning up, depending on complexity, where said tree is, obstacles. May take a bit more than ten minutes. And that's assuming your new job is next door. If you want your foreman to leave the job and look at jobs then he needs a truck that...

And so you are paying your lead to leave the job after busting his ass and now he needs to look and act his best to sell more work?Does he need to come back to that original job he was on, make sure clean up was on point, customer is happy? The lead can sell work while in the neighborhood but...

One other thing don't put your sales guy strictly on commission, that will definitely cause issues. Pay them a good salary with a good bonus. Less likely to make up stories to just get payed. You want someone who knows the job knows what it takes, and is reasonably personable.

Also everything was in writing, so nothing off the cuff. Unless very small job.

And what I'm saying is that if you don't need to meet with the customer it's a better use of your time. I would make a call to them. Ask what the issue was, if it was straight forward than, no I don't need to meet. I'll stop by, take a look, you will get a quote within 2 days. Of course in this...

It often is a fine line. And knowing people is important. If we are talking about a 1000 dollar job I want to spend as little time as possible. My pay is coming out of that job. If it's 100000 that's different. There should be more cream in that job to pay me. Lol doesn't always work that way...

Also, sorry if I'm rambling. :D

Not going to get into the rest of your post. Just first line to the comma. Lol it is true that if you are starting out as a small business you absolutely need to be able to sell yourself. Because that's what you are doing. People are going to go with you because of your interaction with them...

09 I agree with your statement about your leads knowing how long the job takes. Earlier in this thread I brought that point up. Better to elevate from the crew's an individual who knows the scope of work. Alternatively you set numbers that have to be met. I.e. take down=x distance to truck=x...

Tree09, I understand your view point and if you're doing 20 to 50 grand a year of work, you have time to talk and bullshit with customers. But when you are selling much more than that... well not so much time. My job required me to keep 15 to 20 guys busy atleast 5 days a week. The company I...

I never even acknowledged the statement if spoke to me. Just kept moving on with the scope of job customer wanted. However when in front of my desk, well that phrase added atleast 10 to 15 percent to the quote!

It's also important for the salesman to know the crews and their strengths and weaknesses. Or you have to price all jobs to the weakest crews.

When I was a roofing estimator, I had a decent salary, plus 5 percent profit. Profit payed quarterly. So if I screwed the bid or put the wrong crews on the job it went against any profit in that quarter. The company set up was owner then estimators. Estimators had their own crews. So If you...