I agree. It would be different if the dealer was five mins. away. Now they know that you will have to take it out of service along with your employees to take it to them, at the cost of lost production, not to mention YOU will have to spend money in wages and fuel to get it to them. I...
Sounds like a bad situation. If they gave you that much trouble on a warranty claim I doubt that they will admit to damaging the machine while trying to repair it.
Disgusting.
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