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Yep, It's good to have a considered and uniform approach to the varying challenges that arise, "5 or 10 minutes" rolls off the tongue nicely. There's also those clients that chose to request extras from the branch draggers- mine are well drilled: sorry ma'am, you'll have to speak to the boss...

They are asking " can you do it at no extra charge ? " but are relying on the contractor to read between the lines.... why else ask a tree service if they are "able to trim a tree?". (Does your tree service also work on trees?) I usually meet them halfway and say that a small amount of light...

I often get asked for freebies before arriving, often its an sms/email saying " we'd like to book the job for Thursday but also wanted to check if you are able to trim x,y,z at the same time". Therefore, the job is technically still teetering on the brink of being accepted based on the...

Fair enough, I would get them a price in time but If I needed to go home and think on it then so be it. Its like "Oh, you mean you cant do it tomorrow??? but we have the fencer/builder starting on tuesday and he wont be happy about being delayed". Apart from emergency work any urgent tree work...

Ive had a few bids accepted on the spot recently but on the whole it happens somewhat rarely, I could see how this would vary place to place...

They only want a number then and there because they are impatient - its not like they're ready to pull the trigger or anything. How longs the tree been there?

Your right Sean, if its a competitive market ie most suburban/urban areas then I believe that half day/full day bidding is basically handing work over to the competition, it would work in a perfect world or possibly for loyal existing clients. Ive people email pictures of hedges and light...

Ive noticed I'm pretty bad at giving a "ballpark figure" for anything worth over $3k, I need to just shut up until I've sat down and crunched the numbers accurately. I'll go home after viewing a string of jobs, pull out a pad to note onsite costs and then add appropriate margins based on what...

Sometimes I prefer to inspect jobs without the client there, its not ideal as you can't make a connection on a personal level but its easier to run through the mechanics of the work and view it from all angles especially if its large. I've noticed with many leads recently people are asking for...