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After just a few years in biz, I will not set foot on a job until my proposal/contract is signed. I feel that it protects both parties to establish exactly what is (and isn't) going to be done, and what the total cost will be. It is definitely tempting to eliminate this step, but I have sat...

Carl, thanks that's very helpful. Looks great by the way. So when they accept that written quote, do you follow-up with a contract? I have had success with residential customers with an all-in-one proposal/contract. Maybe not the best idea for commercial stuff?

Thanks! So do you break down your costs (into laborer, driver, equip, etc) at the billing or proposal stage? I was thinking it might be nice to have something I could hand them at initial meeting showing what goes into figuring our costs...? Or is this something that should accompany the...

While I usually prefer fixed pricing on residential work, I am more tempted to go hourly on commercial work, especially on larger potentially open-ended projects. (But obviously if they want a fixed bid, I will give one). So, for hourly commercial work do you guys give them one hourly rate for...