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Just tell them you want to switch your service to a different carrier and/or ask to speak with someone in 'customer retention'.

Sprint has been losing customers in droves for the last 2 years due to their crappy service. Look at their stock versus AT&T and Verizon. As much as I dislike AT&T, they do have the best coverage in my area and they finally quit screwing with my account options after I threatened to walk a...